Keri kiya (https://kerikiya.click) is deeply committed to protecting the privacy of its users. This Privacy Policy explains what information we collect, how we store it, and what your rights are. By using the keri kiya platform, you are considered to have agreed to this policy.
Introduction & Scope
This privacy policy applies to the keri kiya website, mobile app, and all related services. It takes effect whenever you register on our platform, place a bet, or use any of our services.
Keri kiya does not knowingly collect data from minors. If any such data has been collected inadvertently, please notify us and it will be deleted immediately.
Important: This policy is written in Bengali so you can easily understand it. If you have any questions, contact us at support@kerikiya.click.
What Data We Collect
Keri kiya collects two types of data — information you provide directly, and information collected automatically while you use the platform.
| Data Type | Details | Reason for Collection |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | KYC Verification & Age Confirmation |
| Contact Information | Mobile number, email address | Account Security & Notifications |
| Financial Information | BKash/Nagad/Rocket number, transaction history | Deposit & Withdrawal Processing |
| Device Information | IP address, browser, operating system | Security Monitoring & Fraud Prevention |
| Usage Data | Betting history, page visits, click patterns | Service Improvement & Personalized Experience |
We only collect information that is strictly necessary. No unnecessary data is ever requested.
How We Collect Your Data
Keri kiya collects user data through the following methods:
- Registration Form: You provide information directly when creating your account.
- KYC Process: When uploading documents for identity verification.
- Transaction Processing: Payment information is collected when you make a deposit or withdrawal.
- Cookies & Tracking: Device and usage data are collected automatically while you browse the website.
- Customer Support: Information provided during support chat or email conversations.
- Third-Party Verification: Data received from payment gateways or identity verification services.
Please Note: No keri kiya representative will ever ask for your password, OTP, or full card number over phone or chat. If you receive such a request, reject it immediately.
Purpose of Data Use
Keri kiya uses your information only for lawful and specific purposes. Those purposes are detailed below:
- Account Management: To create, manage, and keep your account secure.
- Service Delivery: To keep features like betting, deposits, withdrawals, and others running smoothly.
- Fraud Prevention: To detect suspicious activity and keep the platform secure.
- Legal Obligations: To share information with regulatory authorities when required to meet legal obligations.
- Contact: To send important updates, bonus offers, and security alerts.
- Service Improvement: To analyze data and improve the overall user experience.
- Responsible Betting: To identify signs of betting addiction and alert the user.
Your data is never sold to advertising companies or shared with third parties for commercial purposes.
Data Security Measures
Keri kiya uses industry-standard security technologies to protect your personal and financial information. Our security framework is described below:
- SSL/TLS Encryption: All data transfers are protected with 256-bit SSL encryption.
- Two-Factor Authentication (2FA): OTP verification is required at every login.
- Secure Servers: Data is stored in secure data centers with regular backups.
- Access Control: Only authorized personnel have access to user data.
- Security Audit: Regular third-party security audits are conducted.
- Fraud Detection System: Unusual activity is monitored in real time.
Please keep in mind that no online platform can guarantee 100% security on the internet. You also have a responsibility — use a strong password and never share your login credentials with anyone.
Cookies Policy
Keri kiya uses cookies — small text files stored in your browser that help improve your experience on the platform.
- Essential Cookies: Essential for maintaining login sessions and ensuring platform security.
- Functional Cookies: To remember your preferences such as language and theme.
- Analytics Cookies: To understand which sections of the website are used most.
- Security Cookies: To detect fraudulent login attempts.
You can disable cookies through your browser settings, though doing so may affect the functionality of certain platform features.
Your Rights
As a keri kiya user, you have certain important rights over your own data:
To exercise any of these rights, email us at support@kerikiya.click. We typically respond within 30 business days. Please note that certain data may need to be retained due to legal obligations.
Data Retention Period
Keri kiya does not retain your data longer than necessary. Retention periods by data type are listed below:
- Account Information: For the duration of your active account and up to 5 years after closure.
- Financial Transaction Records: Up to 7 years, as required by law.
- KYC Documents: Up to 5 years after account closure.
- Customer Support Conversations: Up to 3 years.
- Website Logs & Cookies: Up to 1 year.
Once the defined retention period ends, data is securely deleted or anonymized.
Contact & Policy Updates
Keri kiya reserves the right to update this privacy policy at any time. If significant changes are made, you will be notified by email or through a notice on the platform.
For any privacy-related questions or requests, please reach out to us through the following:
- Email: support@kerikiya.click
- Live Chat: Click the chat icon on the website
- Support Hours: 24 hours a day, 7 days a week
To learn the full terms and conditions of our service, please read our Terms & Conditions here.
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